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Returns and Exchanges

Returns and Refunds (FREE RETURNS, 100 DAY RETURN POLICY)

  • Ready made products can be returned within 100 days of it's receipt when returned with its original packaging, and in like-new condition. Damaged, used, or altered drapery will not be refunded.

  • Custom made/made-to-measure products cannot be refunded however speak to us first as there may be exceptions.

  • We will pay for the freight return charge however you must use our courier service to return your items. We will issue a consignment label which you must stick on the box. Your refund will be made within 7 calendar days from the date we receive your return. Shipping charges are non-refundable.

  • Please email us to notify us of your return and order # before returning the items.

  • Custom made orders are non- refundable in most cases.

  • Textiles are non-returnable due to the nature of the product, once we cut the yardage it is a final sale.